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Terms

Your statutory rights are not affected by our Terms and Conditions

  • Orders 25 or over - FREE UK DELIVERY.
  • Orders under 25 - UK delivery charges are calculated on weight up to a maximum of 3.50.
  • We only ship to UK destinations. Other destinations considered on request.
  • Orders are sent by Royal Mail Postal & Parcels Services.
  • Please check goods against order. Shortages, breakages and incorrect goods will be rectified if we are notified within 7 working days of delivery.

Payment

  • Our Payment service provider is PAYPAL. This provides a fully secure and convenient credit/debit card payment system accepting Visa, Mastercard, Delta and Switch.
  • PAYPAL is the global leader in online payments and is one of the safest methods for internet transactions.

Guarantee and Refund Policy

  • We want you to enjoy your purchase...all our products are guaranteed to be of the highest quality. If you are not delighted with your purchase for any reason, please return it and we will refund the cost of postage and the original purchase providing it is returned in perfect condition.
  • We are sorry but no returns can be accepted if made later than 8 working days after receipt of the goods by you.
  • None of the above affects your statutory rights as a consumer.

Customer Privacy Policy

  • We are committed to protecting your privacy. The personal information which you provide will only be utilised for payment purposes and delivery, and your data will be processed strictly in accordance with the Data Protection Act 1998.
  • We do not pass your details to any other company or organisation. We may contact you with promotional offers and new product launches, but will not do so at your request. Please email us at info@colletorto.co.uk should you wish us to refrain from contacting you for these purposes.
  • Browser cookies are a method for storing small amounts of data during your visit to the site. We may use cookies to remember the items you add to your shopping basket and to enhance your experience when visiting our site.


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ItalyMolise   icTelephone.gif  sales@oilandtruffles.co.uk